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Ensuring Your Business Phone System Complies with Kari’s Law and Ray Baum’s Act

  • Writer: John Haenn
    John Haenn
  • Oct 27, 2025
  • 2 min read

Updated: Jan 22


Understanding the Importance of Emergency Compliance


In 2013, Kari Hunt’s 9-year-old daughter attempted to dial 911 from a hotel phone. Unfortunately, the call never reached help because the system required dialing “9” first for an outside line. This tragic incident led to the passing of Kari’s Law, which aims to prevent such situations from occurring again.


Kari’s Law mandates that all multi-line systems must:

  1. Allow direct 911 calls without requiring a prefix.

  2. Automatically notify on-site personnel to guide first responders quickly.


These regulations, along with the Ray Baum’s Act, make accurate location alerts mandatory. Ignoring these requirements can lead to real liability for your organization.


Compliance Requirements for Modern Phone Systems


Every business phone system installed after 2020 must comply with Kari’s Law and the Ray Baum’s Act. This means that direct 911 dialing and instant on-site notification of the emergency’s location are essential features.


Many older systems do not meet these requirements, which creates serious safety and liability risks. If responders cannot reach the right area in time, the consequences can be dire.


The Benefits of Upgrading Your Phone System


Upgrading to a compliant phone system offers several advantages beyond just meeting legal requirements. Here are a few key benefits:


  • Enhanced Safety: Your employees and customers will feel safer knowing that emergency calls can be made directly without any prefixes.

  • Faster Response Times: Automatic notifications to on-site personnel ensure that help can be directed to the right location quickly.

  • Reduced Liability: By complying with these laws, you minimize the risk of legal issues arising from emergencies.


How Link Business Communications Can Help


At Link Business Communications, we install and support fully compliant systems that go beyond the basics. Our platform ensures that when someone dials 911, the following happens automatically:


  • 🔹 Calls the front desk or designated agent, announcing exactly where the emergency call originated.

  • 🔹 Sends instant text and email alerts with the same information to key staff.

  • 🔹 Keeps your business protected with a lifetime warranty, monitoring, and local support.


Don’t Wait for an Emergency


It’s crucial not to wait for an emergency to discover that your phone system isn’t prepared. Schedule a free compliance check today to ensure your business is both safe and protected.


The Cost of Non-Compliance


Failing to comply with Kari’s Law and the Ray Baum’s Act can lead to significant financial repercussions. Legal fees, fines, and potential lawsuits can arise if your system does not meet the necessary standards.


Conclusion: Prioritize Safety and Compliance


In conclusion, ensuring that your business phone system complies with these laws is not just a legal obligation; it’s a moral one. Protect your employees, customers, and your business by taking the necessary steps to upgrade your communication technology.


By partnering with Link Business Communications, you can unlock real savings while enhancing your safety protocols. Don’t leave your business vulnerable—act now and ensure your phone system is ready for any emergency.

 
 
 

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