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For your convenience and to ensure a rapid response, Please take advantage of one of these technical support options:

Message

Center

Call

Email

Support

Ticket

Customer

Login

All Inclusive Client Care Package

Our Client Care Package is included with your monthly service. Here is what we are proud to include:

 

  • All technical support via telephone, chat or ticket

  • All system administration which includes all programming changes as needed, whenever needed.

  • No charge replacement of any telephone that fails due to accident or through normal wear and tear.

  • Replacement telephones will be shipped to you or personally delivered where appropriate.

  • The phone being replaced must be non-functional or behaving in a way that can’t be fixed through system programming, phone programming or by modifying or repairing deficiencies in the buildings network infrastructure.

  • All returned phones are subject to examination and testing.

  • Phones found to be intentionally abused or damaged through excessive environmental conditions are not covered under this policy.

  • Phones found to be operating as designed are not covered under this policy.

  • Phones replaced where the trouble condition is later found to exist elsewhere as in the ISP equipment/service or the office or buildings network infrastructure are not covered under this policy.

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